Support

We're happy to help. Email us and we'll get back to you as soon as we can.

You can also reach us from inside the app: open the menu and tap Contact support.

Common questions

I didn't get my confirmation email.

Check your spam or junk folder first. The email comes from Elevate at hello@mail.isabellaetenberg.com. If it's not there after a few minutes, email us and we'll sort it out.

I forgot my password.

On the sign-in screen, tap Forgot password? and we'll email you a link to choose a new one.

How do I delete my account?

Open the menu, tap Account, then Delete account. This permanently removes your account, your entries, and the photos and receipts you uploaded. It can't be undone.

Where is my data stored?

In Canada (Central). See our Privacy Policy for details.

Something isn't working.

Please email us what you were doing and what you saw, and your phone model and iOS version if you can. Screenshots help.